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What Clients Are Saying

The process of buying a home can be overwhelming. Buying a home in the current south bay area real estate market is at a whole other level. Thankfully, I had Helen along with me for the whole process and I highly recommend her without any hesitation. There are too many qualities that make Helen an outstanding realtor and I'll just highlight a few below.

First, respect. Helen always treats people with great respect. What really impressed us in our first meeting was that she tried to get to know us as people first before we even started talking about our expectations or any number. After that, she systematically narrowed our focus down to a few interesting neighborhoods. This eventually makes the whole house hunting process later a lot easier as we are very focused on just two or three nice neighborhoods and school districts. This is extremely critical for a homebuyer as you might ended up wasting endless hours browsing listings that not entirely fits your interest. Overall, we quite enjoyed talking with Helen the first day we met as both me and my wife strongly felt she has unique insights into south bay real estate market.

Second, professionalism. Helen always tried her best to fit our schedule and visited open house with us. She was willing to take us to any place we were interested in and took the time to discuss what we did and didn't like after each house. For some house we like, if we were indecisive to make an offer after the first tour and would like a re-visit to check on some more details, she even managed to schedule that for us with seller agent, which we truly appreciate. Before bidding for each house, Helen always read through the disclosure very carefully and after that she either had a phone call or f2f meeting with us, helped us better understand the house condition and provided her suggestion on the bidding. During offer making process, she presented each and every offer we made to seller agent in person. We felt so lucky to work with Helen as she remained extremely patient every step of the way. We truly felt that she really cared about finding the right home for us versus just simply finding a home ASAP.

Third, trustworthiness. Buying a house could be just a start of the journey. Home owner might want to do improvements for their lovely home from time to time. Whenever we had such a request, we always reached out our questions to Helen first and she would help redirect our requests to contractor or handy man in her network. Helen is very trustworthy and she is the go-to person whenever we have any question on our house.

In conclusion, Helen is the perfect realtor. She is flexible, resourceful and decisive. We appreciate everything she did for our home buying. Thank you Helen.

Joey Liu, West San Jose-- repeated happy buyer

We are so lucky to have Helen as our agent. There are many experienced agents in bay area, we've met several of them. But no one is like Helen, who is professional, knowledgeable, and most important to us, she is always honest and patient with her customers.

We've known Helen when we bought our first house in bay area about 8 years ago, when we had no experience and full of dumb questions. Helen has taught us a lot. The house we eventually bought was a bank-own one and Helen not only helped us go through all the special steps but also successfully negotiated and gained us ~20k in remodeling reimbursement from the bank.

When we planed to buy our second house in 2017, the bay area's buyers market was so crazy. Almost every house had 20-40 biddings at that time. Helen did not let us down and helped us find the desirable house with a reasonable bidding. Not the first time, we are impressed by her ability in precisely predicting the price, analyzing the pros & cons of the house, and negotiating with sellers in a dramatic changing market. In the middle of it, we almost lost patience and wanted to bid a house, when Helen calmly pointing out the defect of the house that we should think through, and saving us from blindly buying a house that we may regret it later.

Highly recommend Helen based on our pleasant experiences!

Marian L, Mountain View -- Happy Home Owner